Frequently Asked Questions
What does Femme Fetch sell?
Femme Fetch primarily offers women's fashion and bags, including clothing, dresses, handbags, tote bags, shoulder bags, crossbody bags, backpacks, and other stylish fashion finds.
We may also offer products from other lifestyle and everyday categories as our collection continues to grow.
How long does order processing take?
Orders are generally processed within 1–3 business days.
Processing time begins according to our order cut-off schedule.
What is your order cut-off time?
Our order cut-off time is 2:00 PM Central Time, Monday–Friday.
Orders placed after 2:00 PM Central Time, on weekends, or on U.S. holidays will generally begin processing on the next business day.
How long does shipping take?
Estimated U.S. delivery is 5–10 business days after processing.
Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our reasonable control.
Do you provide tracking?
Yes. When tracking is available, shipping confirmation and tracking information will be provided after your order ships.
Please allow some time for tracking information to become active after the carrier receives the package.
What payment methods do you accept?
We accept the payment methods displayed and available at checkout.
Available payment options may vary depending on your order, location, and checkout provider.
Can I return my order?
Eligible items may generally be returned within 10 days of delivery, subject to our Refund & Return Policy.
Items must meet the applicable return conditions to qualify.
How do I request a return?
To request a return, contact us at:
Email: info@femmefetch.com
Please include your order number, product name, and reason for the return. Photos may also be requested when relevant.
Please do not send a return to our business address unless our customer support team provides return instructions.
What if my item arrives damaged, defective, or incorrect?
Please contact us as soon as possible if your order arrives damaged, defective, or incorrect.
Include your order number and clear photos of the issue so our team can review your request and assist you with the appropriate next steps.
How can I contact Femme Fetch?
Phone / WhatsApp: +1 (332) 252-5633
Email: info@femmefetch.com
Business Hours:
Monday–Friday
9:00 AM–5:00 PM Central Time
Business Address:
10135 Sagecourt Dr Houston, TX 77089, United States.