Shipping policy
Shipping Policy
At Femme Fetch, we aim to provide clear and reliable shipping information so you know what to expect when placing an order with us.
Order Cut-Off Time
Our daily order cut-off time is:
2:00 PM Central Time, Monday–Friday
Orders placed before 2:00 PM Central Time on a business day will begin processing that business day.
Orders placed after 2:00 PM Central Time, on weekends, or on U.S. holidays will begin processing on the next business day.
Processing Time
Orders are generally processed within:
1–3 business days
Processing time begins according to the order cut-off schedule above.
Please note that processing time is separate from shipping and delivery time.
U.S. Shipping
We currently offer shipping within the United States.
Estimated delivery time is:
5–10 business days after processing.
Delivery times are estimates and are not guaranteed delivery dates.
Actual delivery times may vary due to circumstances such as:
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Carrier delays
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Severe weather
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Holidays
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Incorrect or incomplete shipping addresses
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Operational disruptions
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Other circumstances outside our reasonable control
Shipping Charges
We offer free standard shipping on all U.S. orders.
No additional standard shipping charges will be added at checkout.
Order Tracking
When tracking information is available, it will be provided after your order has been shipped.
Please allow some time for tracking information to become active after the carrier receives and scans your package.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete address, please contact us at:
Email: info@femmefetch.com
Additional shipping charges may apply if the order needs to be reshipped.
Delayed or Missing Orders
If your order appears to be delayed or has not arrived within the expected delivery timeframe, please contact us at info@femmefetch.com with your order number.
We will review the available tracking information and assist you with the next steps.
Contact Us
If you have questions about shipping, your order, or delivery, please contact us:
Email: info@femmefetch.com
Business Hours:
Monday–Friday
9:00 AM–5:00 PM Central Time
Femme Fetch
10135 Sagecourt Dr
Houston, TX 77089
United States